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Frequently asked questions
This free service is available to households and small businesses looking to recycle responsibly once their ICT (Information and Communications Technology) equipment is unwanted or has reached the end of its useful life. If you are a corporate business, please contact your waste and recycling service provider for professional e-waste recycling services, and/or your local council.
Customers can take the accepted e-waste items to one of the 16 Noel Leeming stores offering the service and hand it over to our staff at the customer service counter. Our team and our recycling partners will take care of the rest.
This is a free service funded by TechCollect NZ’s members Canon New Zealand, Dell, Dynabook, HP, Microsoft and Toshiba.
It is the customer’s responsibility to clear the electronic devices prior to dropping it off in store for recycling. Customers can protect their personal information by securely and permanently wiping the data on the device/s. For more information about how to do this, go to: https://techcollect.nz/about-us/delete-your-data/
All e-waste recovered through Noel Leeming in partnership with TechCollect NZ is recycled by local recyclers who recover and recirculate as much material as possible. However, where local recyclers are unable to treat certain e-waste components due to recycling capability limitations e.g., printed circuit boards, or where there are limited end markets for recovered resources e.g., plastics, they are exported under permit for environmentally sound treatment or further processing offshore.